Shipping

Mybatua.com ships Worldwide through carriers of international repute! so we’ve secured the best international shipping rate for you with carriers you know and trust (FedEx/DHL/UPS & TNT).

We offer FREE standard shipping on all orders OVER $200 for USA, UK, UAE, Canada, Germany, France, Italy, Spain, Netherland, Belgium, Switzerland, Singapore, Hongkong and Denmark only.

Shipping to PO Box, APO and FPO addresses is currently not possible. Please regularly check this section for update.

Express Shipping

• - $19.99 for two items. Each additional item $5 extra.
• - Delivered within 5-8 business days*

Shipping to other International Destinations

We ship worldwide***

Standard Shipping

• - $19.99 – flat rate
• - Delivered within 12-16 business days*

• - $29.99 for two items. For every additional item, shipping increases by $5.
• - Delivered within 7-10 business days*

For Deliveries in India:

• - Mybatua.com levies Minimum INR 100 as shipping charges.

Wholesale Shipping:

Shipping for USA, UK, UAE, Canada, Germany, France, Italy, Spain, Netherland, Belgium, Switzerland, Singapore, Hong Kong and Denmark

- Free Standard shipping up to orders of US$ 500.

- Add US$2 per item for shipping for orders above US$ 500.

Shipping for rest of the world

- Add US$3 per item for shipping

 Delivery time is between 15-30 business days.

Please note that a Carrier tracking number will be sent to you via email for your reference.

Processing your order :-

We try our best to ship goods to you as soon as possible. On an average, it takes us about 4-5 business days to ship goods out of our warehouse in Delhi. However if the quantities ordered are more than 5 pieces per product per style, or if the item ordered is needs to be customized, it may take longer to process your order. Should this happen, we will keep you informed by email.

To calculate how much time it will take you to receive your Mybatua.com merchandize, please add the shipping times given above to the 5 day order processing period.

* excluding holidays and weekends

** Please note that you may be charged customs by your government if the shipping address is outside India. MYBATUA.COM is not responsible for any duties or fees charged by your government. You will be responsible to pay the duties and taxes to the carrier directly at the time of delivery, if they present you an invoice for the same.

We aim to keep every item on our website in stock. If there is an item which you purchase and then we realize this item is not available, we will promptly inform you within 2 working days of your purchase and fully refund your money for the out of stock item.

Delivery:

In case of International and domestic shipping the carrier will attempt delivery 3 times at the delivery address specified by you in the order, before they contact us that your package is not deliverable. If you have not received the package, you can track the package through the online Tracking facility of the carrier (We will provide you the traking number by email). If the package status is shown as undeliverable please call the carrier’s Customer Service at their local number and quote your tracking number to trace your package.

Here are some reasons why your package may be determined undeliverable by the Carrier:

Incorrect Address: Mybatua.com does not take responsibility if the delivery address provided by you is incorrect or outdated. If a package is returned to us because the address is incorrect or outdated we will consider the order status as closes, and no refund will be issued. Please carefully check to make sure that you have supplied a current and correct shipping address.

Address Format: If you supply a Post Office Box for your shipping address, The carrier is unable to deliver your package. We will try to catch this problem prior to shipping. If a package is returned to us because the address is incorrect or outdated we will consider the order status as closes, and no refund will be issued. Please make sure that you do not supply a Post Office Box address for your shipping address.

Failed Delivery Attempts: In case of International and domestic deliveries Carrier will make three attempts to deliver your package. In case of International deliveries Carriers generally requires a signature. It is the discretion of the carrier driver if a signature is required. If any duties or taxes are due, then the carrier will require payment at the time of delivery. If you are generally not home during delivery hours, please use a shipping address where someone will be available to sign for the package. If the driver deems it necessary to obtain a signature and has made three delivery attempts, then the package is returned to us as undeliverable. If the package status is shown as undeliverable please call the carrier’s Customer Service at their local number and quote your tracking number to trace your package.

Refused by Recipient: If you are sending a gift to someone and they refuse to accept the package because they think it is being sent to them in error, then the package will be returned to us as undeliverable. By informing in advance your gift recipient that they should expect a package you will help us ensure that they receive your gift.